Inventory Management

1. Minimizing Expired Products through Process and Technology*

We don’t formally track or monitor product expirations.
We use formal mechanisms, but they are inconsistent and vary by individual department/service line.
We use formal mechanisms that include technology tools or business intelligence reporting.
We use formal mechanisms, including technology tools or business intelligence reporting, and we optimize product inventory levels consistently so that products are used prior to expiration.
I don't know.

2. Eliminating Stock-Outs*

We don’t measure or track stock-outs.
We have formal stock-out tracking and reporting for storeroom inventory, but PAR locations are not actively monitored.
Formal stock-out tracking and reporting is managed for storeroom inventory and clinical inventory/PAR areas.
We have formal analytics for storeroom inventory and clinical inventory areas, which are used to actively manage PAR levels and item use needs.
We use predictive analytics and demand planning to eliminate stock-outs.
I don't know.

3. Managing Perioperative and Procedural Inventory (OR, IR, Cath, EP)*

Supply chain doesn’t manage this inventory.
Supply chain is responsible for this inventory and relies on manual counting and past knowledge to manage product needs.
Supply chain manages this inventory and uses specific item locations and PAR levels. Staff members make product requests manually or via the MMIS.
Supply chain manages this inventory. Preference cards/picks, documentation, and charge capture information is integrated, informing supply chain about needs for product.
Supply chain manages this inventory. Integrated data enables demand planning and informs inventory controls (PAR adjustments, stock-out management, etc.).
I don't know.

4. PAR Locations*

Select all that apply.

Supply chain manages product orders for unit supply locations.
Controls (e.g., PAR levels, item locations, and cycle counting) are used to manage product needs.
Evaluations about end-user needs are conducted and include product use data and a system of continuous feedback (at least every three months).
Advanced practices (such as 5S item mapping, rounding, data analysis, and forecasting) are used consistently.
Analytics-enabled demand planning and forecasting are used to manage unit supply locations, with minimal staff intervention.
We consistently monitor item use and variation to eliminate product expirations, stock-outs, and to provide a high level of customer service.
I don't know.

5. Managing Warehouse Inventory*

Warehouse or safety stock locations are managed manually.
Perpetual inventory supports automated operations.
Reporting and business intelligence are used to forecast unit needs and safety stock.
Metrics are used to track perpetual inventory; business intelligence tools are used to monitor department end-user product needs.
I don't know.

6. Using Inventory Management Technology (MMIS, Third-Party Vendors, Advanced Technology/Reporting)*

Unit supply locations or main storerooms use very little or no inventory management technology to support daily operations.
We use some technology-enabled inventory controls (MMIS, scanners, two-bin, weighted, RFID, bar code, etc.).
We use technology (and the resultant reports) to help us manage charge capture, variation, and requisitioning.
We use business intelligence/analytics to guide stock-out forecasting, backorder management, expirations, PAR adjustments, and variation.
We use connected technologies to provide analytics and business intelligence that enable demand planning, predictive forecasting, etc.
I don't know.

7. Reporting and Business Intelligence*

Select all that apply.

We use analytics to support product ordering.
We use analytics to determine PAR levels, product orders, etc.
We use analytics to enable business decisions.
We use analytics and business intelligence to drive strategy; they are embedded into daily operations.
Analytics have transformed inventory management so we have true demand planning, predictive forecasting, etc.
I don't know.

8. Customer Service*

Supply chain inventory staff make inventory/PAR adjustments based on end-user requests.
End-users work with supply chain to manage their product needs.
We use clinically integrated processes to manage PAR adjustments, product changes, etc.
We use a centralized customer service model to manage, inform, and resolve product needs.
I don't know.

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