Supply Chain Education

1. What type of education does supply chain staff receive at your organization?*

Select all that apply.

General hospital/health system orientation
Job-specific how-to training
Cross-training in a supply chain area (e.g., inventory management person A is trained on inventory management person B’s responsibilities)
Cross-training in other supply chain areas (e.g., inventory management person learns about receiving and distribution)
Access to training sessions for other departments (e.g., when finance holds a training session for finance employees, supply chain has the opportunity to sit in)
Education about issues inside and outside of supply chain (hospital finance, regulatory updates), given by individuals who work in supply chain
Education catered to supply chain given by external departments (e.g., finance holds a session for supply chain about bundled payment basics)
None of these
I don't know.

2. Leadership Support for Supply Chain Education*

Leadership is neither involved nor aware.
Leadership is aware of education but does not weigh in on content or staff participation.
Leadership is supportive and recognizes the importance of strategic content development and staff participation.
Leadership views education as essential and may play a role in developing content; leadership reinforces the importance of staff participation.
I don’t know.

3. Is there a budget for supply chain education (webinars, conference attendance, professional memberships, etc.)?*

4. Do members of supply chain attend industry conferences?*

Yes, and the number of individuals who attend/conferences attended is sufficient.
Yes, but the number of individuals who attend/conferences attended is limited.
No.
I don’t know.

5. How many webinars does your supply chain department watch every year?*

6. Supply chain staff is educated about specific initiatives when:*

Select all that apply.

a new regulation or rule requires a new process.
key performance indicators (KPIs) indicate a lag in an area that is important to the organization.
there is a change in another department that could impact supply chain.
there is a change that will impact the organization.
Not applicable.

7. Sourcing Ideas for Content Development*

Topics are selected and developed by management alone.
Management and veteran supply chain staff select and develop content.
Representatives from all levels of supply chain staff suggest ideas, but content is ultimately selected and developed by management or their designees.
Representatives from all levels of supply chain staff have the opportunity to select and develop content, incorporating broad perspectives and leveraging the team’s varying strengths.
Not applicable.
I don’t know.

8. Evaluation of Educational Content*

Feedback is not solicited from participants.
Participants are casually asked for feedback.
Participants share feedback via a survey (or similar means) immediately following the session, which then informs future planning.
Participant feedback (via survey, etc.) and session metrics (e.g., internal attendance, external attendance, rate in satisfaction) are used to improve the program; performance related to the sessions are tied to annual performance goals and planning each year.
Not applicable.
I don’t know.

Do you have any questions or comments?

This will not affect your assessment score.

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Are you a hospital employee?*

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